e-learning53

How I Went from Customer Service Newbie to Customer Service Superstar in 2 Months Becoming an expert in a department from zero is challenging but not impossible. Online training courses were invaluable in helping me turn it around in weeks. Sound impressive? Perhaps even unbelievable? Sometimes, I don't believe it either. I was tasked with re-engineering our customer service effort. You see, we had suffered several public relations black eyes from customer service fiascos over the l... ...more

corporate-training60

How I Went from Customer Service Newbie to Customer Service Superstar in 2 Months Becoming an expert in a department from zero is challenging but not impossible. Online training courses were invaluable in helping me turn it around in weeks. Sound impressive? Perhaps even unbelievable? Sometimes, I don't believe it either. I was tasked with re-engineering our customer service effort. You see, we had suffered several public relations black eyes from customer service fiascos over the l... ...more